Return & Refund Policy

All Emily Cade Art prints are made to order. Each piece is printed specifically for you, so we are unable to accept returns or exchanges for buyer's remorse, incorrect size selections, or changes of mind.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at emilycadeart@gmail.com.

Please include your order number, a description of the issue, and clear photos of the item and its packaging. We'll review the issue and work with our printing partner to arrange an appropriate replacement or refund at no additional cost to you.

Order cancellations

Because our prints are made to order, orders can only be canceled before they enter production. Once production has started, we are unable to cancel or change the order.

Lost orders

If your order hasn't arrived within the expected delivery window, please contact us so we can look into it.

Questions?

We're happy to help. Please contact us at emilycadeart@gmail.com with any questions about your order.